AMC CENTRALIZES ITS PRODUCT SPECIFICATIONS DOCUMENTS WITH TRACE ONE

Company

Founded in 1932 and based in Spain, Antonio MUÑOZ y Cía (AMC) is today one of Spain’s leading producers and exporters of citrus and summer fruits, orchestrating a community of more than 3,000 independent growers, managing harvesting, packaging (in three Spanish centers), and importing fruits from almost 300 companies in 19 countries for sale through its affiliates throughout Europe and North America. Its AMC juice arm produces some 300 products sold through 24 retailers’ private label brands. The innovative juice production facilities were granted the prestigious Eureka classification by the European Union. 

“Customer satisfaction through product innovation” may not be the company slogan, but it is certainly a corporate mantra. 

Challenge

Managing a complex and innovative product suite through an international distribution network requires careful attention to many factors. The AMC challenge is best expressed by AMC’s Quality Director, Oscar J. Esteban, who notes that “After our collaboration with French retail groups, we needed to make sure our technical documentation complied with the quality requirements and specifications for those retailers.”

 

They needed a system that would allow them to: 

  • integrate all of their documentation on a single platform 
  • manage all revisions of all documents independently of geographic location, whether in-house or at the retailer’s 
  • access all data at any time

Solution

Trace One Specifications module

The Trace One Specifications module allowed AMC to: 

  • avoid paper management
  • always work with the latest version of the last specification 
  • avoid document duplication 
  • track the modification history of specifications 

Maria Garcia Jiménez, the R&D manager for AMC, notes, “it is a collaborative network. Different people from a company can access the platform in various languages”.

RESULTS

Oscar J. Esteban, Quality Director for AMC, views the results as “a great innovation” that has allowed AMC to avoid all the problems associated with paper. and given AMC “perfect communication with France for document updates”. 

 

He points out that “it would be an important synergy for us also to work with Spanish central buying offices, because we already have the product specifications in the system, and we could standardize all information from the same platform.

Maria Garcia Jiménez, R&D manager adds that “In Spain, I think it would be very useful to work with Trace One, as it happens that we work on different versions of the same product specification with our customers and the laboratories. Trace One would enable us to have one unique product specification.“