Roles

Quality & Compliance, Purchasing, Legal

 

Challenges

How often do you need to ask the same questions of all or any set of your suppliers?
Requesting certificates. Launching a campaign. Checking supplier site facilities for disaster recovery plans. Distributing changes to quality policies – and making sure that all the suppliers know it. Checking employee qualifications in your suppliers. Preparing the short-list for a Request for Proposal.
Whatever your survey needs, you already know the limitations of phone calls, paper surveys, and mass e-mailing.

 

Trace One can help

To facilitate your survey requirements, Trace One provides the Questionnaires Module.
Working with a flexible and sophisticated form-creation tool that requires no programming, retailers define their questions, frame the responses, specify lists of recipients, and define the survey scheduling. The Questionnaires module handles the problem of distributing the surveys, monitoring the results, and automatically emailing reminders to overdue respondents.

Benefits

  • Setup an investigation on all your suppliers in less than 15 minutes
  • Increase efficiency of general quality management
  • Track the response to food crisis alerts in hours instead of days
  • Circulate information to a large body of suppliers, and verify the responses
  • Intuitive questionnaire forms help guarantee rapid turnaround and meaningful answers (multiple choice lists, numeric fields, yes/no radio buttons, file attachments)
  • Suppliers are automatically notified by e-mail and can reply directly online, acknowledging receipt quickly and efficiently
  • Dashboards permit real-time monitoring of the state of progress in an investigation

Features

  • Easy to use, ergonomic form-creation interface requires no development or programming required
  • Distribute questionnaires via e-mail through the up to date, centralized Master Data for supplier Sites, minimizing identification errors
  • Create infinitely reusable forms for future questionnaires
  • Automated e-mail reminders for late respondents
  • Responses archived for later consultation or analysis
  • Collection of all annual certificates
  • Thematic investigations
  • Individual follow-up, sending results