SOFTWARE WITH A HUMAN VOICE

If you run into a question you cannot answer, or you just need help with some aspect of the product, we have a full team of telephone hotline specialists who are ready with answers. Our hotline receives and answers a phone call every 5 or 6 minutes – up to 18,000 of them in a year.

 

When we poll our customers, this is one of the Trace One features they appreciate the most. Across Europe, in five languages (English, French, Italian, Spanish, and Dutch), at any time during the business day, our customers can put a human voice to our software.