ONE OF OUR MAIN SERVICES IS - OUR SOFTWARE
The “housekeeping” aspects of working with software systems often consume as much time and energy as the use of those systems. One of the advantages of Trace One delivered Software as a Service (SaaS) mode software is that you no longer need to worry about housekeeping. That’s part of our job.
Document hosting services
To ensure maximum security, the platform where your documents are stored is regularly subjected to stress-testing (daily) and to intrusion testing (regularly over the course of the year) by a third party. Our databases have totally redundant storage, ensuring continuity of service. The backup site can take over completely inside 4 hours, with no loss of data.
To ensure maximum performance, we work with a platform that adapts to the workload requirements, load-balancing potential spikes when many clients connect at the same time.
High security infrastructure
Our platform architecture was designed for maximum security, with insulated, compartmentalized workspaces exposing only public data to public users. For greater security, the application uses electronic signature mechanisms that require both password and smart card identification.
Some of the biggest names in retail have trusted us with their sensitive data over the last 10 years, and never regretted it.
Regular and routine updates to our already powerful antivirus protection, making sure that malware will not trouble you or your documents.
All product developments are made available to all clients as and when they are integrated into the products. No extra software to install or extra precautions to take – when you come in to work the next day, the new functions are immediately available. At least four times a year, we make the software even more powerful – without putting into question any projects underway, or any contracts already signed.
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