Most PLM evaluations start with feature checklists. The ones that succeed start with manufacturing type. Here’s what spirits and beverage companies should prioritize — based on what the world’s largest spirits producers learned.
TL;DRChoosing PLM software for alcoholic beverage manufacturing is not a feature comparison exercise — it is a manufacturing-type decision. Process manufacturers (spirits, wine, beer, RTD) manage irreversible formulations, multi-market regulatory compliance, and ingredient traceability challenges that discrete PLM platforms are not designed to handle. Based on the experiences of Brown-Forman and Suntory Global Spirits — two of the world’s top five spirits companies — and consumer data from Mintel showing accelerating formulation complexity, this article outlines five evaluation criteria that separate successful PLM implementations from costly failures. |
| PLM failure in process manufacturing most commonly results from selecting a platform designed for discrete assembly rather than formulation-based production. Suntory Global Spirits experienced this firsthand: a PLM implemented in 2018 failed within 18 months and received an end-of-life notification, forcing a complete re-evaluation. The root cause was a mismatch between the platform’s architecture and the requirements of spirits manufacturing. |
The PLM market offers hundreds of platforms, but most are designed for discrete manufacturing — industries that assemble physical components, manage CAD files, and track engineering change orders. Product lifecycle management for process manufacturers requires a fundamentally different architecture: one built for irreversible formulations, ingredient interactions, and regulatory compliance across markets.
When alcoholic beverage manufacturers choose a discrete PLM and attempt to adapt it for formulation management, the result is typically expensive customization, operational friction, and — in some cases — outright failure. Suntory Global Spirits, the world’s #1 producer of Bourbon and Japanese Whisky, experienced exactly this scenario. Their first PLM implementation failed within 18 months.
The stakes of getting this decision wrong are rising. According to Mintel’s 2025 research, the pace of product innovation in alcoholic beverages is accelerating — driven by consumer demand for natural ingredients (66% preference), wellness-infused flavors, and compressed trend-to-shelf cycles where 39% of Gen Z discover new flavors through social media. Every month spent on a failing PLM is a month of delayed product launches in an increasingly competitive market.
| The single most important PLM selection criterion for alcoholic beverage manufacturers is manufacturing-type fit. Process manufacturers manage irreversible formulations where ingredients cannot be separated once combined. Discrete manufacturers assemble components that can be disassembled. A PLM platform designed for one type cannot adequately serve the other without costly, often unsuccessful customization. |
Before evaluating features, integrations, or pricing, alcoholic beverage manufacturers should answer one question: is this platform architecturally built for process manufacturing?
The distinction is not marketing language — it is structural. Process PLM manages formulations where a change to one ingredient cascades through cost calculations, regulatory compliance, labeling, and supplier specifications simultaneously. Discrete PLM manages assemblies where components can be added, removed, or swapped independently.
Brown-Forman — the 5th-largest global spirits company, with products sold in more than 170 countries — illustrates why this matters. Before implementing Trace One Devex PLM, Brown-Forman managed formulations through Excel and Word. Their challenges included evaluating cost structures across multiple types of sugar used worldwide, managing ingredient ratios that must stay under specific thresholds to remain economically viable, and updating labels when regulatory bodies like the TTB restrict specific ingredients.
These are not challenges a discrete PLM — designed for tracking parts and CAD files — is equipped to solve.
| Based on the experiences of the world’s largest spirits companies and consumer market dynamics documented by Mintel, alcoholic beverage manufacturers should evaluate PLM software across five criteria: (1) process manufacturing architecture, (2) integrated regulatory intelligence, (3) formulation management with what-if analysis, (4) cross-functional scope, and (5) category-specific industry expertise with verifiable references. |
Criterion 1: Process manufacturing architecture. The platform must natively support formulation science, ingredient traceability, and recipe management — not assembly structures adapted for food use. Ask the vendor to demonstrate a formulation change that cascades through cost, regulatory, and labeling simultaneously. If the platform cannot do this natively, it is not built for your manufacturing type.
Criterion 2: Integrated regulatory intelligence. With Mintel data showing 66% of consumers demanding natural ingredients and wellness-associated flavors (chamomile 59% Gen Z interest, hibiscus 57%, tea 62%) entering mainstream alcoholic beverages, every ingredient claim on a label carries regulatory risk across every market. The PLM must include built-in regulatory data — not a third-party bolt-on requiring manual updates. Trace One’s proprietary database covers 37,000+ legal statutes across 170+ countries.
Criterion 3: Formulation management with what-if analysis. When a brand needs to evaluate whether substituting one type of sugar for another affects cost thresholds, regulatory compliance, and label accuracy simultaneously — as Brown-Forman does across 170+ markets — the PLM must support version management and what-if scenario planning natively. This capability is essential for managing the flavor innovation explosion that Mintel documents: sweet-heat variants, variety packs, and wellness-infused lines all running in parallel.
Criterion 4: Cross-functional scope. Suntory Global Spirits deployed Trace One Devex PLM across R&D, Regulatory, Packaging, and IT — not as a single-function tool. If the PLM serves only formulation but not regulatory compliance, or only project management but not supplier specifications, the result is data silos and manual workarounds. Evaluate whether the platform covers the full product development workflow from stage-gate through compliance.
Criterion 5: Category-specific industry expertise with verifiable references. This was Suntory’s deciding factor. In their own words, Trace One has “an unmatched level of spirits industry experience, compared with other vendors.” Ask any PLM vendor for named spirits or food and beverage references. If they cannot provide them, their platform is not proven in your category. Trace One serves two of the world’s top five spirits companies (Brown-Forman and Suntory Global Spirits), plus category leaders including Barilla, Ocean Spray, and Campari.
| 66% of US consumers prefer alcoholic beverages with natural ingredients over lower-calorie alternatives, rising to 76% among financially constrained consumers (Mintel, 2025). This universal preference — not limited to premium products — means every formulation decision, ingredient substitution, and label claim must be validated against regulatory requirements across markets. PLM software without integrated regulatory intelligence cannot manage this at scale. |
The Mintel data makes clear that natural ingredients are not a niche consumer preference — they are a baseline expectation across all demographics and price points. For alcoholic beverage manufacturers, this has three PLM implications.
First, ingredient sourcing complexity increases. Brands are onboarding new suppliers for botanical ingredients (hibiscus, chamomile, matcha), exotic fruits (prickly pear, guava, passionfruit), and natural flavor components. Each new supplier requires specification management, quality validation, and ongoing monitoring — capabilities that sit within supplier quality management in a PLM system.
Second, every “natural” claim on a label is a regulatory commitment. The TTB, EU food safety authorities, and market-specific regulators all define “natural” differently. A PLM without integrated regulatory intelligence forces manual verification across every market for every product — an approach that does not scale when brands are launching multiple new variants per quarter.
Third, premiumization is reshaping formulation economics. With 85% of Baby Boomers preferring fewer, higher-quality drinks and Millennials (71%) willing to pay more for premium ingredients, the commercial case for investing in ingredient quality is clear. But premium ingredients require more rigorous specification management, more complex cost threshold calculations, and more detailed labeling — all PLM functions.
| Successful PLM evaluations for alcoholic beverage manufacturers follow a three-phase approach: (1) define manufacturing-type requirements before reviewing vendors, (2) request demonstrations using actual formulations, ingredient lists, and target market regulatory requirements, and (3) validate with named customer references in your specific category. Suntory’s phased implementation — US in 2021, Canada and Spain in 2023, global ongoing — demonstrates that even the world’s largest spirits companies implement incrementally, not all at once. |
Phase one: define your requirements by manufacturing type, not by feature list. Document your formulation workflows, regulatory markets, supplier onboarding processes, and cross-functional stakeholders (R&D, Regulatory, Packaging, IT, Quality). This becomes your evaluation framework.
Phase two: request demonstrations using your actual products. Bring sample formulations, ingredient lists, and target market regulatory requirements to vendor demos. Ask the vendor to demonstrate a formulation change, a regulatory query across markets, and a label update triggered by an ingredient substitution. If the platform cannot handle these scenarios natively, it is not designed for process manufacturing.
Phase three: validate with named references in your category. Ask for spirits, beverage, or food manufacturing customers by name. Speak with their R&D and Regulatory teams directly. Suntory’s experience shows that a vendor’s claimed expertise and their proven expertise are not always the same — their first PLM vendor’s limitations only became apparent after implementation.
Trace One Devex PLM supports this evaluation approach with AI-powered capabilities for supplier specification extraction, regulatory queries in natural language, and automated certificate management. An independent Total Economic Impact™ study found that organizations using the platform achieved 70% ROI, $6.06M in benefits, and a 16-month payback period.