List of Subprocessors
Trace One list of processing in the course of the contractual relationship with its customers
Trace One acting as Data Controller:
|
Company Name |
Scope |
Purpose |
Data Location |
|
Oracle - Netsuite |
All customers |
Billing |
EU |
|
GoTo |
All customers that are intended a training |
Online Training Services |
EU |
|
Zendesk |
All customers |
Support tool |
EU |
|
Hubspot |
All customers |
Marketing & Communication / CRM tool |
USA Signature of the European Commission SCCs |
|
Aircall |
All customers |
Support telephone service provider |
Germany |
|
Cloudiasys |
All customers |
External support service provider when needed |
Tunisia (signature of the European Commission SCCs) |
|
Pentalog |
All Trace One Solutions |
IT Development and cloud |
Vietnam (signature of European Commission SCCs)/ Uruguay (adequacy decision)/ |
|
Proxiad |
All Trace One Solutions |
IT Development and cloud |
EU / India (signature of the European Commission SCCs) |
|
Mosoftik |
All Trace One Solutions |
IT Development and cloud |
EU |
Trace One acting as Subprocessor on behalf of its customers:
|
Company Name |
Scope |
Purpose |
Data Location |
|
Caspio |
All customers |
Billing (when applicable) & Onboarding of customers into Trace One solutions |
USA |
|
Google Cloud |
All Trace One Solutions |
Trace One Solutions Storage |
EU |
|
GoCardless |
Trace One Network |
Payment Gateway on Trace One Network when a customer wishes to buy some functionalities |
EU |
|
Heap |
All Trace One Solutions |
Functional testing/ Analytics submitted to cookie consent |
USA |
|
Intercom |
All Trace One Solutions |
Support & Communication (chatbot tool) submitted to cookie consent |
USA |
|
Openli by Legal Monster |
All Trace One Solutions |
Cookie consent management tool |
Ireland |
|
Looker |
Trace One Insight |
Insight solution |
Netherlands |
|
FoodChainID |
French or Belgium customers |
Training Services |
Belgium |
|
Normec Training & Education BV |
Some customers located on the Netherlands |
Training Services |
Netherlands |
|
Moultipass |
Some customers for specific packaging trainings |
Training Services |
France |
Last Update – July 2023