Adopting a new software can be challenging upfront, even if you know it will help your business in the long run. You’re trying to do a hundred things at once, especially if you’re working in a small team.
With our team of experts, we can help you ease the learning process so you can be up to speed in no time.
A full-time trainer, Sandrine speaks French, English and Dutch. She knows the solutions inside out and writes the training content. Formerly customer support, Sandrine joined the Trace One team in 2017.
In addition to managing the logistics of the training, Alejandra trains retailers and suppliers in Spanish. As a former customer support at Trace One since 2010, she is our training tech specialist.
With a background in agrifood and biotechnology, Raphael has worked for Trace One since 2015. When he is not training for Trace One, he is a consultant for FoodChain ID. FoodChain ID provides integrated food safety, quality and sustainability services to the global agrifoods industry.
Former food engineer and part of Trace One since 2011, Julie is the lead of the Training and Customer Success Supplier team. She will gladly train you in French and English.
Our team will get back to you as soon as possible to drive you through the process smoothly!
Sure, our solutions empower you to develop remarkable products, but in order to get the most out of them, they also require a solid understanding of how to best apply each feature and functionality to meet your specific needs.
By training with our specialists in a way that fits your needs, you will not only be up and running in no time, but you will also gain access to our team for follow-up questions, and you will join a community with exclusive access to webinars showcasing best practices, tips and tricks.
🇬🇧 "Very clear and efficient training. Sandrine was very educational, and being the only participant really helps you get the hang of the software."
🇫🇷 "Formation très claire et efficace. Sandrine était très pédagogue, et le fait d'être la seule participante permet vraiment de bien prendre en main le logiciel."
Quality Manager - Retailer
Personalized Quality Portal Training - June 2022
🇬🇧 "The presentation was very lively with much-appreciated expertise from the trainer, passionate person who motivated and helped us progress."
🇫🇷 "La présentation a été très vivante avec une expertise très appréciable de la part du formateur. Une personne passionnée qui motive pour travailler ce sujet."
Quality Manager - Pomone SAS - Supplier
Personalized Packaging Expertise Training - July 2021
🇬🇧 "Very competent and educational staff. I really enjoyed taking a specification from creation to signature while giving the participants control of the screen. Thank you again for this very rewarding training!"
🇫🇷 "Personnel très compétent et pédagogue. J'ai bien apprécié le fait de prendre un cahier des charges de la création à la signature tout en donnant le contrôle de l'écran aux participants. Merci encore pour cette formation très enrichissante !"
Quality Assistant - Cooperl Salaisons - Supplier
Standard Quality Portal Training - November 2021
🇬🇧 "Pascal delivered a great and helpful training!"
Quality Manager - Supplier
Personalized PDM Training - April 2022
🇬🇧 "Very competent and everything was explained very precisely and understandably."
🇩🇪 "Sehr kompetent und es wurde alles sehr genau und verständlich erklärt."
Quality Manager - Supplier
Standard PDM and Pack Training - April 2021