Adopting a new software can be challenging upfront, even if you know it will help your business in the long run. You’re trying to do a hundred things at once, especially if you’re working in a small team.
With our team of experts, we can help you ease the learning process so you can be up to speed in no time.
A full-time trainer, Sandrine speaks French, English and Dutch. She knows the solutions inside out and writes the training content. Formerly customer support, Sandrine joined the Trace One team in 2017.
In addition to managing the logistics of the training, Alejandra trains retailers and suppliers in Spanish. As a former customer support at Trace One since 2010, she is our training tech specialist.
With a background in agrifood and biotechnology, Raphael has worked for Trace One since 2015. When he is not training for Trace One, he is a consultant for FoodChain ID. FoodChain ID provides integrated food safety, quality and sustainability services to the global agrifoods industry.
Former food engineer and part of Trace One since 2011, Julie is the lead of the Training and Customer Success Supplier team. She will gladly train you in French and English.
Our team will get back to you as soon as possible to drive you through the process smoothly!
Sure, our solutions empower you to develop remarkable products, but in order to get the most out of them, they also require a solid understanding of how to best apply each feature and functionality to meet your specific needs.
By training with our specialists in a way that fits your needs, you will not only be up and running in no time, but you will also gain access to our team for follow-up questions, and you will join a community with exclusive access to webinars showcasing best practices, tips and tricks.
and quickly complete data entry
to be more efficient
to know exactly what your customer wants
in performing your end-to-end actions
